Terms & Conditions

Last Updated: 2025

Welcome to The Fireplace Store at Aspinwall Baystate. By accessing or using our website, products, and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our site.

1. Acceptance of Terms

By visiting this website or placing an order with The Fireplace Store at Aspinwall Baystate ("we," "us," or "our"), you agree to be bound by these Terms and Conditions, our Privacy Policy, and any other policies posted on this site. If you do not agree, please do not use our website.

2. Use of Website

You agree to use this website for lawful purposes only. You may not use the site to:

• Violate any laws or regulations.

• Infringe on the rights of others.

• Upload or distribute viruses or malicious code.

• Collect personal information of other users.

• Engage in any activity that interferes with the operation of the site.

We reserve the right to restrict or terminate your access at our discretion.

3. Product Information and Availability

We strive to ensure all information on our site is accurate, including product descriptions, pricing, and availability. However, we do not guarantee that all content is error-free, complete, or current. We reserve the right to correct any errors and to update product information at any time without prior notice.

4. Pricing and Payments

All prices are listed in U.S. Dollars unless otherwise stated. We reserve the right to change pricing at any time without notice. Payment must be made in full before any products or services are delivered. We accept major credit cards and other secure payment methods listed at checkout.

5. Orders and Cancellations

Orders are subject to acceptance and availability. We reserve the right to cancel any order at our discretion, including if items are out of stock, if there are pricing errors, or for suspected fraud.

Custom orders, including fireplace doors and inserts, may not be canceled once production has begun.

6. Shipping and Delivery

We will make reasonable efforts to ensure timely delivery of all products. However, we are not responsible for delays caused by shipping carriers, weather conditions, or other events beyond our control.

Customers are responsible for providing accurate shipping information. Additional charges may apply for address changes or delivery reattempts.

7. Returns and Exchanges

Return policies vary by product and will be clearly stated on your invoice or at time of sale. Custom items are non-refundable unless defective or damaged upon delivery. Please inspect all items upon arrival and report any issues within 5 business days.

8. Warranties and Disclaimers

We offer manufacturer warranties on applicable products. Beyond that, The Fireplace Store at Aspinwall Baystate disclaims all other warranties, express or implied, including but not limited to merchantability and fitness for a particular purpose.

9. Limitation of Liability

In no event shall The Fireplace Store at Aspinwall Baystate be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products. Our total liability for any claim arising out of or relating to our products or services is limited to the purchase price of the item in question.

10. Third-Party Links

This website may contain links to third-party websites for your convenience. We are not responsible for the content, accuracy, or practices of these external sites and encourage you to review their terms and policies before using them.

11. Intellectual Property

All content on this website—including text, images, logos, product designs, and graphics—is the property of The Fireplace Store at Aspinwall Baystate or its licensors and is protected by copyright, trademark, and other laws. You may not use, reproduce, or distribute any content without prior written consent.

12. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of the website after changes are made constitutes your acceptance of the updated terms.

13. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the Commonwealth of Massachusetts. Any disputes arising from the use of this website or related to our products and services will be resolved in the state or federal courts located in Massachusetts.

14. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

The Fireplace Store at Aspinwall Baystate
[Insert Business Address]
[Insert Phone Number]
[Insert Email Address]